Hi Scott - color change in the top half of a DI cartridge (rather than from the bottom up, is indicative of a cartirdge that was not packed tightly with resin. The cation and anion beads in the resin bed separated when the bed was fluidized.
The cartridge should still work OK, especially because it is new.
However - we'll send you a mixed bed resin refill - pack the resin in the cartridge as tight as possible.
Russ



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