First, try powering off the ballast for 15 minutes and then power it up. If they go off because of an imperceptable power fluctuation, they will not restart until powered off for at least 5 minutes.
If that doesn't help, check out Icecap's troubleshooting tips at IceCap Inc Troubleshooting. If you have a multi-meter, click on the link for Continuity Test.



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