justrarefish.com / marineaquatics.net - STAY AWAY

[Rig]

I recently ordered a golden dwarf moray from this place, because they were the only online vendor I could find that had some in stock. Price online = 169.99$. Amount billed to my credit card = 250$.... So I call and say, what the hell, shipping was 70$? He says no, it was like 40. I say ok.... he says well the eel was 200$. I say your website says it was 169... He says I'll call you back, bye.

Couple hours later, he calls me back and says ok, it says 169. "I'll give you 20$ refund". I say 199.99-169.99 = 30$. He then says, well I didnt charge you a box charge and now I'm going to. I say, that doesnt make sense. He says "Whatever". "You are getting a ridiculous deal on this fish". Which brings me to point two.

"Hello"
"Hi, I'd like to order a GDM. You have the dark yellow one pictured on your website in stock"
"They come in different colors"
"I want a yellow one, can you look"
"Yup, We got that"
"Its really dark yellow?"
"Yeah"
"Ok"
.....

Not only was this guy/owner incredibly rude and unprofessional on the phone, but then the eel arrives. Its white, brown, with what look like red lesions on its body. Not even a hint of yellow.

So I tell him look, this eel is worth 60$. He says no, its worth the same as a yellow one. Anyway, long story short, stay away from this place at all costs. Feel free to pm me if you have any questions about my experience with them.

www.justrarefish.com
www.marineaquatics.net

[Ninong]

Never heard of them. I just did a reverse on their telephone number and it's a cell phone number in Atlanta, GA. Looks like that's the only phone number listed on either of those two websites.

[Rig]

Yeah it was a cell phone number. I definitely was over eager once finding the GDM that i went against better judgement ordering from this guy. I probably should have hung up when he said "We have a 3rd, but he jumped into my sump with the bioballs and i don't feel like getting him out"

[Reefland]

I've never heard of them either. Sorry to hear you got jipped on this deal though.

[rarefish23]

Hi,

It is my our intention to try to decieve anyone,I have many satisfied customers. The gentleman who posted this thread has not told you that
i tried to offer him a replacement eel for free.It seems to me that you
should try someone for yourself not just go on one persons word. Yes i do use a cell phone it is much more convient as i make a lot of trips
to the airport etc. Thanks for all of our wonderful customers!!!!!!!


Tom@justrarefish

[zhenya]

Hi,

It is my our intention to try to decieve anyone,I have many satisfied customers.

Tom,
Is this a typo or you really meant that? :eek3:

[Poseidon]

Tom,
Is this a typo or you really meant that? :eek3:

I had to read that a couple times too, It just didn't look right! Must have been a freudian slip....

[Samper]

Tom,

Unfortunately in this hobby the word of just one person can severly hurt a business. You being in the business should already know this. With that said I don't know either of you or anything about you. If there was a bad deal or some sort of mishap some thought should be given as to how to mend things. Other than that good luck with your shop.