Crystal Reef Sand is NOT Aragonite...see the video

[ReefManiac99]

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[Crystal-Reef]

Hi,

This is Dave Marra, eBay Manager for
Crystal Reef live sand. I walked into my office today to find Paul at it again.
Paul West, of Hastings Ohio, is the seller fijisandman, livereeffoods,
reefapalooza and some other handles on eBay. He is also known to this community
as ReefManiac99. He sells calcite sand on eBay and has for many years. His
product is ok, but in order to discredit a better product he has launched a
"Anti-Crystal Reef" campaign against our company because our live sand has been
selling off the shelves since we started selling on eBay again. It appears he is
using tactics to discredit our company through videos and online
media.

He is entitled to his opinions, however he is also walking a fine
line when demonstrating why his product is better than the competition. He uses
multiple eBay handles as well as multiple reef forum handles to either discredit
the competition or promote his business. I am not exactly sure why he hiding
behind these various handles, but it is obvious he is doing so to sell more of
his sand.

Although Crystal Reef would never practice tactics like this, I
have been asked by the owners to set the record straight. What we sell is bright
white live aquarium sand. Our signature product is unique in nature because of
its white color. We do not have any personal issues with Paul West and his
product. It is very apparent he has a problem with ours. We understand
that.

I am sure if ReefManiac99 was a REAL customer they would have
notified me of their displeasure with our live sand. This did not happen. In
fact, I haven't had a complaint yet from our many customers. If there is one, we
will take care of it like any responsible business would.

I have been
reefing for over 12 years and I currently have the opportunity to work for a
fabulous company. I have learned over the years, especially in forums, there is
always a debate over what equipment is the best, what rock or sand is superior,
and lets not forget water parameters. I too, have a personal account with
several forums, but that is personal, not business. As I write this I find
little business professionalism in attacking the competitor. I received a nasty
letter from Paul West last month. I explained to him in reply that it is better
for competing businesses to work together, rather than against each other.
Apparently, I didn't convey the message well.

My advice to the forum is
use your best judgement whenever purchasing a product for your
aquarium.

Thank you for your time,

David Marra
eBay Manager,
Crystal Reef Live Sand Co.

[ReefManiac99]

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[ReefManiac99]

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