Global Aquarium Supplies And Swr Air-cooled Powerheads

Jimmy00 · 08-20-2001, 01:07 PM

I agree, Todd at Global is great to work with. He went out of his way to help me with my initial setup at the beg of this year. I ended up purchasing a lot of equip from Todd and was very happy with his service, suggestions, and products.

In Feb I purchased two of the SWR powerheads. The 4500 and the larger one. Up until last weekend, both worked flawlessly. Last weekend, the motor stopped on the 4500. The larger model is still working great.

Jimmy

mrok12 · 08-20-2001, 07:44 PM

Are you going to be able to send the 4500 that died in and either get a repair or a new one? I hope that their is some type of warranty on these>

MROK12

Jimmy00 · 08-20-2001, 09:15 PM

Not sure on the warrenty. Nothing is written in english, and I have not emailed Todd. I think it might have been 6 months (I've had mine 7), but I'll find out and post back.

Thanks for reminding me.

Jimmy

GreenLincoln · 08-20-2001, 10:35 PM

Jimmy, thanks for posting the info your 4500. I would be very interested to know what the warranty is also...as you said, everything was written in Japanese ??? so ...... let us know. Thanks.

Reinhold · 08-21-2001, 11:34 AM

How does the remote motor unit run the impellers on the in-tank unit? What is the output of the units you have?

GreenLincoln · 08-21-2001, 11:56 AM

The main difference between the design of these powerheads and a submersible powerhead is the length of the shaft. The shaft passes through a water-right rubber seal inside the shaft casing and terminates at two impellers. An intake is located just above each impeller. The outputs are larger than say a Maxijet 1200, about 3/4" each, so at the stated 355 gph for each output, you do not have the "shearing" action from the force of the water exiting the pump. Unless you attach the fan-shaped tip, the exiting water is quite high, but doesn't have the force of a powerhead with a smaller output. Hope this makes sense. The 4500s are stated to circulate 710 gph. There is no way for me to measure this, so I'll have to take their word for it.

Jimmy00 · 08-21-2001, 09:35 PM

Well, Todd responded to my email I sent last night later that night. Todd said he would send a new one out in the next couple days. Says a lot about Global and Todd. He stands by his products.

As far as the SWR powerheads, they do kick out the flow. And they do run cooler. When the 4500 died, I replaced it with a Maxi 1200 I had and the temp of my tank went up 1-2 degrees. They are nice units, even though I had one die after 7 months. But Todd being the nice guy he is, took care of it with no questions or hassles. I can't say enough good things about Todd

Thanks again for remainding me about checking into a warranty. I'm so use to LFS not backing their products that I just forgot to ask.

Jimmy

GreenLincoln · 08-22-2001, 12:50 AM

Jimmy, that is so good to know. Thanks for posting this for all of us. And Todd, if you are reading this thread, thank you for helping build confidence in MO lfs such as yours....You have gone the extra mile for your customers, and you will get my repeat business.

Sincerely,

Cathy Flory

mrok12 · 08-22-2001, 08:56 AM

Helps to know that you stand behind the most important aspect of running a buisness: CUSTOMER SERVICE!!!!!!! I look forward to doing buisness with you soon.

Regards
MROK12

npaden · 10-02-2001, 06:38 PM

Any updates on these powerheads? Working good? Someone told me that theirs had rusted - is it a stainless steel shaft? They have a new even larger version out now that looks like it might even do aroound 1,350 gph.

Thanks, Nathan

dbmet · 10-02-2001, 06:58 PM

nathan....Mine were working good..till I decided to unplug them to
do some maintenance on the tank....got down doing some stuff with the tank,and one of them wouldn't start...so I took it out and found out that the motor mount had broken causing it to rub againest the plastic. Ifixed that but it still wouldn't run..So I waited a few hours and tried again and it ran but didn't sound to good...So I sent it back to todd and he said it was cause I broke the mount and it caused the motor to overheat...so he gave me half credit...and I took the other one out of my tank and it's just sitting in the garage --...I didn't see any rust on the shaft but there where only in there for 3 weeks..hope that helps

08-20-2001, 07:44 PM	#22
mrok12 Mayor Join Date: Jul 2001 Location: Van Buren, MI Posts: 1,052	Warrnety? Are you going to be able to send the 4500 that died in and either get a repair or a new one? I hope that their is some type of warranty on these> MROK12

08-20-2001, 10:35 PM	#24
GreenLincoln Tenant Join Date: May 2001 Location: Portland, OR, USA Posts: 84	Jimmy, thanks for posting the info your 4500. I would be very interested to know what the warranty is also...as you said, everything was written in Japanese ??? so ...... let us know. Thanks. __________________ http://members.home.net/greenlincoln

08-21-2001, 11:34 AM	#25
Reinhold Mayor Join Date: May 2001 Location: USA Posts: 941	I still don't get it... How does the remote motor unit run the impellers on the in-tank unit? What is the output of the units you have?

08-21-2001, 11:56 AM	#26
GreenLincoln Tenant Join Date: May 2001 Location: Portland, OR, USA Posts: 84	The main difference between the design of these powerheads and a submersible powerhead is the length of the shaft. The shaft passes through a water-right rubber seal inside the shaft casing and terminates at two impellers. An intake is located just above each impeller. The outputs are larger than say a Maxijet 1200, about 3/4" each, so at the stated 355 gph for each output, you do not have the "shearing" action from the force of the water exiting the pump. Unless you attach the fan-shaped tip, the exiting water is quite high, but doesn't have the force of a powerhead with a smaller output. Hope this makes sense. The 4500s are stated to circulate 710 gph. There is no way for me to measure this, so I'll have to take their word for it. __________________ http://members.home.net/greenlincoln

08-21-2001, 09:35 PM	#27
Jimmy00 Just Moved In Join Date: Aug 2001 Location: Columbia Station, Ohio Posts: 7	Re: I still don't get it... Well, Todd responded to my email I sent last night later that night. Todd said he would send a new one out in the next couple days. Says a lot about Global and Todd. He stands by his products. As far as the SWR powerheads, they do kick out the flow. And they do run cooler. When the 4500 died, I replaced it with a Maxi 1200 I had and the temp of my tank went up 1-2 degrees. They are nice units, even though I had one die after 7 months. But Todd being the nice guy he is, took care of it with no questions or hassles. I can't say enough good things about Todd Thanks again for remainding me about checking into a warranty. I'm so use to LFS not backing their products that I just forgot to ask. Jimmy

08-20-2001, 01:07 PM	#21
Jimmy00 Just Moved In Join Date: Aug 2001 Location: Columbia Station, Ohio Posts: 7	I agree, Todd at Global is great to work with. He went out of his way to help me with my initial setup at the beg of this year. I ended up purchasing a lot of equip from Todd and was very happy with his service, suggestions, and products. In Feb I purchased two of the SWR powerheads. The 4500 and the larger one. Up until last weekend, both worked flawlessly. Last weekend, the motor stopped on the 4500. The larger model is still working great. Jimmy

08-20-2001, 09:15 PM	#23
Jimmy00 Just Moved In Join Date: Aug 2001 Location: Columbia Station, Ohio Posts: 7	Not sure on the warrenty. Nothing is written in english, and I have not emailed Todd. I think it might have been 6 months (I've had mine 7), but I'll find out and post back. Thanks for reminding me. Jimmy

08-22-2001, 12:50 AM	#28
GreenLincoln Tenant Join Date: May 2001 Location: Portland, OR, USA Posts: 84	Jimmy, that is so good to know. Thanks for posting this for all of us. And Todd, if you are reading this thread, thank you for helping build confidence in MO lfs such as yours....You have gone the extra mile for your customers, and you will get my repeat business. Sincerely, Cathy Flory __________________ http://members.home.net/greenlincoln

08-22-2001, 08:56 AM	#29
mrok12 Mayor Join Date: Jul 2001 Location: Van Buren, MI Posts: 1,052	Todd, your a good guy!!!! Helps to know that you stand behind the most important aspect of running a buisness: CUSTOMER SERVICE!!!!!!! I look forward to doing buisness with you soon. Regards MROK12

10-02-2001, 06:38 PM	#30
npaden Citizen Join Date: Jul 2000 Location: Lubbock, Texas Posts: 198	Any updates on these powerheads? Working good? Someone told me that theirs had rusted - is it a stainless steel shaft? They have a new even larger version out now that looks like it might even do aroound 1,350 gph. Thanks, Nathan __________________ Always get a 2nd opinion. (and a 3rd, 4th, etc...) Check out my Homepage

10-02-2001, 06:58 PM	#31
dbmet Just Moved In Join Date: Aug 2001 Location: Victoria, TX Posts: 5	nathan....Mine were working good..till I decided to unplug them to do some maintenance on the tank....got down doing some stuff with the tank,and one of them wouldn't start...so I took it out and found out that the motor mount had broken causing it to rub againest the plastic. Ifixed that but it still wouldn't run..So I waited a few hours and tried again and it ran but didn't sound to good...So I sent it back to todd and he said it was cause I broke the mount and it caused the motor to overheat...so he gave me half credit...and I took the other one out of my tank and it's just sitting in the garage --...I didn't see any rust on the shaft but there where only in there for 3 weeks..hope that helps

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