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VERY POOR Service from Aquarium Products |
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VERY POOR Service from Aquarium Products |
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10-19-2001, 09:33 PM
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#1 |
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Sponsor
Join Date: Jun 2000
Location: San Diego
Posts: 1,034
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VERY POOR Service from Aquarium Products
I have used several online ventors but Aquarium Products in Maryland is the worse I have done business with.
I ordered some Gemini Pumps and I broke a little plastic part and have called 3 times to no avail. Greg says he will call back or e-mail me and to this day I haven't heard a word. I would never order anything from them again,talk about customer service or the lack of it. BArry |
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10-19-2001, 10:14 PM
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#2 |
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Governor
Join Date: May 2001
Location: Northern CA
Posts: 2,171
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i dont think ive heard of a single completely satisfied owner of a gemini pump,ive heard more bad things about them than rios lately
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10-19-2001, 10:25 PM
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#3 |
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Sponsor
Join Date: Jun 2000
Location: San Diego
Posts: 1,034
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I know of some people in our club that has used them for years.
I broke the part when cleaning which you have to do every few months. That doesn't excuse the poor service! |
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10-19-2001, 10:27 PM
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#4 |
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Governor
Join Date: May 2001
Location: Northern CA
Posts: 2,171
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judging from the posts ive read lately ,they are too busy with complaints to give prompt service
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10-19-2001, 10:33 PM
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#5 |
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Moderator
Join Date: Jun 2000
Location: Alta Loma,Ca
Posts: 2,942
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Barry,
How's the lighting thing coming along? I know you sold your 400's did you get the 250's yet? |
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10-19-2001, 11:11 PM
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#6 |
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Sponsor
Join Date: Jun 2000
Location: San Diego
Posts: 1,034
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Hi Mark, I know you will think I am crazy but till I change my electric output (rewire to 20 Amp Breaker) I am just going to run 4 x 60" 140 watt VHO and have nothing but softies and leathers for now.
I love the SPS but losing approx. 900.00 hurts not counting the beautiful coral I had. I am going to hold off till I can do it the correct way. Barry |
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10-20-2001, 01:50 AM
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#7 |
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super-reefer
Join Date: Feb 2001
Location: SAN DIEGO, CA
Posts: 1,908
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how did you lose 900 bucks?>
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10-20-2001, 09:31 AM
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#8 |
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Moderator
Join Date: Jun 2000
Location: Alta Loma,Ca
Posts: 2,942
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Barry, Sorry to hear about the SPS, Your tank was a few months newer then mine, You must have been buying whole colonies of SPS. I did buy three colonies but most\all others were traded or given to me, mostly frags but I did get two or three very nice colonies from Ermin... I still have a hard time spending $$ on them because my tank is only 8 months old. Isn't there some reefers down your way you can trade with? I don't expect my tank to look good (grow out) for another 2 years.
I wonder if the softies played any roll in your RTN break out? |
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10-20-2001, 10:26 PM
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#9 |
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Sponsor
Join Date: Jun 2000
Location: San Diego
Posts: 1,034
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naser, that is what I had spent on SPS over the past 8 to 9 months.
Mark, I am sure it was the heat spike that cause the problem with the SPSs. Barry |
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10-20-2001, 11:04 PM
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#10 |
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super-reefer
Join Date: Feb 2001
Location: SAN DIEGO, CA
Posts: 1,908
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well toptank im swapping my 55 to a 125 and i have alot of doubles id let go for cheap... im mean cheap. like 5 bucks or less a coral. i also have some frags on plugs that i can even give away. and im in san diego.
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10-20-2001, 11:57 PM
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#11 |
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Sponsor
Join Date: Jun 2000
Location: San Diego
Posts: 1,034
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naser, thanks but I am pretty well stocked for now. Just going with softies and leathers for now. I have some nice clams also.
Barry |
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10-21-2001, 02:06 AM
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#12 |
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super-reefer
Join Date: Feb 2001
Location: SAN DIEGO, CA
Posts: 1,908
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gosh i wouldnt know what to do if i was almost all sps then just softies. id go through sps withdrawls. well email me if you ever want some. i just picked up a awsome light blue stag. ill have that baby growing in my 125 soon enough.
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10-21-2001, 11:28 AM
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#13 |
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Governor
Join Date: May 2001
Location: Northern CA
Posts: 2,171
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i like softies and lps
they are what got me into the hobby in the first place.some acropora are nice ,but they dont sway in the current or eat a chunk of shrimp
 .ill always have softies and lps,even if i add some sps to the tank. |
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10-21-2001, 07:48 PM
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#14 |
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Moderator
Join Date: Jun 2000
Location: Alta Loma,Ca
Posts: 2,942
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So Barry, how hot did the tank get?
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10-21-2001, 09:33 PM
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#15 |
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Sponsor
Join Date: Jun 2000
Location: San Diego
Posts: 1,034
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86 degress.
Now I am having MORE problems. Something contaminated my water. When I got home today as soon as I walked into the house I spelled something bad. The water in the sump smelled terrible !  My Xenia, bubble all limp and my BIG toadstool is falled over and limp. 4 of my clams dead Took them out and did it smell !I have been thinking ALL night what may have cause this. Cleaned skimmer out, couldn't fine any fish dead and they all seem to be fine. The only thing that I have done since friday is, got a yellow leather, colt coral and yellow polyps. Put a few gallon of NSW that I have had stores for about a week. Nothing else other than change the lights. I am about to give up. Barry |
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10-21-2001, 10:27 PM
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#16 |
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Moderator
Join Date: Jun 2000
Location: Alta Loma,Ca
Posts: 2,942
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throw some carbon in there.......do a water change
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10-21-2001, 11:00 PM
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#17 |
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Sponsor
Join Date: Jun 2000
Location: San Diego
Posts: 1,034
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That is what I am doing now. I guess I will be up for awhile doing this as I am making up some RO/DI water.
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10-22-2001, 01:53 AM
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#18 |
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super-reefer
Join Date: Feb 2001
Location: SAN DIEGO, CA
Posts: 1,908
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well good luck.. maybe something in the seawater cause the deaths? ive never trusted the stuff my self.
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