VERY POOR Service from Aquarium Products

[Barry N.]

I have used several online ventors but Aquarium Products in Maryland is the worse I have done business with.

I ordered some Gemini Pumps and I broke a little plastic part and have called 3 times to no avail. Greg says he will call back or e-mail me and to this day I haven't heard a word.

I would never order anything from them again,talk about customer service or the lack of it.

BArry

[organicreefer]

i dont think ive heard of a single completely satisfied owner of a gemini pump,ive heard more bad things about them than rios lately

[Barry N.]

I know of some people in our club that has used them for years.

I broke the part when cleaning which you have to do every few months.

That doesn't excuse the poor service!

[organicreefer]

judging from the posts ive read lately ,they are too busy with complaints to give prompt service;)

[golfish]

Barry,
How's the lighting thing coming along? I know you sold your 400's did you get the 250's yet?

[Barry N.]

Hi Mark, I know you will think I am crazy but till I change my electric output (rewire to 20 Amp Breaker) I am just going to run 4 x 60" 140 watt VHO and have nothing but softies and leathers for now.

I love the SPS but losing approx. 900.00 hurts not counting the beautiful coral I had.

I am going to hold off till I can do it the correct way.

Barry

[naser]

how did you lose 900 bucks?>

[golfish]

Barry, Sorry to hear about the SPS, Your tank was a few months newer then mine, You must have been buying whole colonies of SPS. I did buy three colonies but most\all others were traded or given to me, mostly frags but I did get two or three very nice colonies from Ermin... I still have a hard time spending $$ on them because my tank is only 8 months old. Isn't there some reefers down your way you can trade with? I don't expect my tank to look good (grow out) for another 2 years.

I wonder if the softies played any roll in your RTN break out?

[Barry N.]

naser, that is what I had spent on SPS over the past 8 to 9 months.

Mark, I am sure it was the heat spike that cause the problem with the SPSs.

Barry

[naser]

well toptank im swapping my 55 to a 125 and i have alot of doubles id let go for cheap... im mean cheap. like 5 bucks or less a coral. i also have some frags on plugs that i can even give away. and im in san diego.

[Barry N.]

naser, thanks but I am pretty well stocked for now. Just going with softies and leathers for now. I have some nice clams also.

Barry

[naser]

gosh i wouldnt know what to do if i was almost all sps then just softies. id go through sps withdrawls. well email me if you ever want some. i just picked up a awsome light blue stag. ill have that baby growing in my 125 soon enough.

[organicreefer]

they are what got me into the hobby in the first place.some acropora are nice ,but they dont sway in the current or eat a chunk of shrimp .ill always have softies and lps,even if i add some sps to the tank.

[golfish]

So Barry, how hot did the tank get?

[Barry N.]

86 degress.

Now I am having MORE problems. Something contaminated my water. When I got home today as soon as I walked into the house I spelled something bad. The water in the sump smelled terrible ! My Xenia, bubble all limp and my BIG toadstool is falled over and limp. 4 of my clams dead Took them out and did it smell !

I have been thinking ALL night what may have cause this. Cleaned skimmer out, couldn't fine any fish dead and they all seem to be fine. The only thing that I have done since friday is, got a yellow leather, colt coral and yellow polyps. Put a few gallon of NSW that I have had stores for about a week. Nothing else other than change the lights.

I am about to give up.

Barry

[golfish]

throw some carbon in there.......do a water change

[Barry N.]

That is what I am doing now. I guess I will be up for awhile doing this as I am making up some RO/DI water.

[naser]

well good luck.. maybe something in the seawater cause the deaths? ive never trusted the stuff my self.