Actually, 10ppm isn't too bad. If you want to try and get it lower, I would look at removing the bio media. Reason being is they basically make a trap to catch waste which then is not processed. Cleaning them (bio balls) will remove the waste but then it will probably kill the bacteria that has grown on them; therefore being counter-productive. This is the reason a lot of people simply don't use any type of bio media.



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