[tbaquatics]

Figured I'd mention how we pack and ship fish.

When we receive an order here's our procedure.

1. We contact the customer and confirm the order and ensure the customer has the proper tank, flow, lighting, etc for the animals purchased.
2. If possible we skip a day or two of feeding, so it is better if you order a few days before you want it shipped.
3. As close to shipping time as possible, we bag the animals (corals are floated upside down with Styrofoam if appropriate) in 3 mil bag and fill the the airspace with pure oxygen. We then double bag the item. Finally a third safety bag is used just in case.
4. We box it in a Styrofoam cooler and use heat packs or cool packs as appropriate.
5. We drop the package off as late as possible to the shipper to limit the time the animal is in the box.

All our animals have at the minimum a live arrival guarantee and most have a 5 day stay alive guarantee.

Those who have ordered from us know we stay in contact with you throughout the entire process and in the rare case an issue arises we take care of you. You will not be disappointed. We were customers and hobbyists long before we were a vendor and treat everyone how we would want to be treated.